Navy News Information

About Us Welcome to the Navy News Gift catalogue......
Our latest collection is the best yet, with a selection of terrific gift ideas - all with a nautical flavour! Many of our items carry the Royal Navy Crown - which makes our gift range unique. But we don't stop there, every single Navy News product is automatically protected by our guarantee - if you are not completely satisfied with your order, return it to us for a full refund or replacement (see order form for full details)
So for those extra special presents, trust Navy News - we have something for everyone.

Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and add them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for details that we need to be able to satisfy the order.

We accept Visa ,Access, Delta, Mastercard and Switch on orders of £5 or more. We do not charge for any item until it is ready to dispatch. You may send your credit card information via phone, fax, post or over the Internet.

If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Shipping And Handling. When service is available

Delivery Schedule While we do our very best to process orders and dispatch within 7 - 10 days please allow up to 28 days for delivery.

Back Orders If your item is not in stock, we will back order for you. You will be contacted via email, telephone or post with the option to cancel your order if you would rather not wait.

Tax Charges VAT charges are included on all items purchased with the exception of subscriptions, books and calendars. If you live outside the UK or the European Union then on receipt of your goods you are entitled to claim this charge back.

Credit Card Security We know of no documented cases of credit card fraud using this shopping system. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee, providing the item is returned in its orginal condition. This does not affect your statutory rights as a consumer.

Reaching Us If you need to reach us, please email us on merchandising@navynews.co.uk, alternatively, you can call on +44(0) 23 9272 4921 or write to us at The Business Manager, Navy News, HMS Nelson, Queen Street, Portsmouth, Hampshire, PO1 3HH, United Kingdom.

Privacy Policy Navy News does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Read our Privacy Statement for more information.

Returns Policy We care about customer satisfaction. All of our products come with a 14 day no quibble money back guarantee should it fail to please, providing the item is returned in its original condition. If an item is faulty or sent in error we will also reimburse for any postal charges incurred to return the goods. This does not affect your statutory rights as a consumer.

Remittance Terms Unfortunately we can no longer accept Eurocheques for payment, as they were phased out in Europe in 2001 with the change of the Euro.